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STUDENTS PARENTS FACULTY / STAFF ALUMNI NEWSSTUDENT FAQ'S
ID/Dining CardCheck Cashing & ATM'S
Where can I cash personal and payroll checks?
Can I cash checks other than my own personal checks and College payroll checks?
Is there a check cashing limit?
Where can I find an ATM?
Dragon Dollars
What is the difference between Dragon Dollars and Declining Balance dollars?
What can I use Dragon Dollars for?
If I have money in a Dragon Dollar account, can I get my money back?
Can I use my Dragon Dollars downtown?
Should I use my Dragon Dollars or Declining Balance account for food on campus?
How can I find my current balance in my Dragon Dollar account?
How can I add money to my Dragon Dollars account?
Dining
What is the difference between UNLIMITED DINING and ON THE GO dining halls?
Can I change my dining plan?
Where can I get dining hall hours of operation and weekly menus?
Can I use Dragon Dollars in the dining halls?
What happens if I have money left at the end of the semester in a declining balance account?
Who do I call if I have a question about dining services?
How can a visitor eat on campus?
If I am a Commuter student, what are my dining options?
How can I find my current balance in my Dragon Dollar or Declining Balance account?
Declining Balance
What is the difference between Declining Balance and Dragon Dollars?
Where can I use my Declining Balance dollars?
Can I use my Declining Balance dollars downtown?
Should I use Dragon Dollars or my Declining Balance dollars for food?
How can I find my current balance in my Declining Balance account?
How can I add money to my Declining Balance account?
If I have money in a Declining Balance account, can I get my money back?
College Camp
What is the College Camp?
Where is it located?
How can I get there if I don't want to walk that far?
What kinds of activities are available at Camp?
Can I camp on College Camp grounds?
What does it cost to camp at College Camp?
EZadd
What is EZadd?
What can I do with an EZadd account?
How can I register to use the EZadd site?
Is there a charge to use EZadd?
Who can I call if I have problems with the EZadd site?
Vending Machines
Where are machines located?
Can I use Dragon Dollars as well as Declining Balance dollars for vending?
How can I request a refund?
How can I report other vending machine problems?
Red Dragon Bookstore
Where can I get Bookstore hours of operation?
Can I get a refund on a textbook or merchandise purchase?
When is textbook buyback?
When does the Bookstore have sales?
What kinds of special services does the Bookstore offer?
Why do some textbooks cost more than $100 each?
Are there ways I can save money on my textbooks?
The Shipping Room
What is The Shipping Room?
How will I find out if I receive a package?
Where do I pick up my package?
When is The Shipping Room open?
What other services are available at The Shipping Room?
How can I contact The Shipping Room?
How can I get my ID card?
Go to the ID/Dining Card Office on the main floor of the Hunt College Union and present photo identification. The office is open Monday - Friday, 8:00 a.m. - 5 p.m. during the fall and spring semesters while classes are in session and Monday - Friday, 8 a.m. - 4:00 p.m. when classes are not in session.
Why do I need an ID card?
Your ID card is your official College identification. This card is required by many offices prior to obtaining services.
What can I use my ID card for?
• Access your Unlimited Dining Plans at Wilsbach, Hulbert and the Br@in Cafe
• Purchase meals with your Declining Balance dollars
• Entry into your residence hall
• Red Dragon Bookstore and other Dragon Dollar purchases
• Cashing checks or picking up payroll checks
• To make copies
• To check out books at the Milne Library
• Student Activity Card (SAC) and bus pass
• Entry into the Alumni Field House Fitness Center
If I lose my card or if it is stolen, what do I do?
Report your lost card immediately to the ID/Dining Card Office during business hours Monday through Friday. After hours, please go to University Police or log into your EZadd account. Then go to the ID/Dining Card Office the next business day. The charge for a replacement card is $20.
What happens if my card no longer works?
If the card no longer works and there is no obvious damage, the card will be replaced at no charge. If the card is damaged you will have to pay a $20 replacement charge.
Can my parent go online or phone the ID/Dining Card Office to add money to my account with a credit card?
Yes, visit us online at http://EZadd.oneonta.edu or call us at (607) 436-3367. Visa, Master Card, Discover, and American Express are all accepted.
Questions about your ID/Dining Card?
Email them to: Codysl@oneonta.edu.
Check Cashing & ATM'S
Where can I cash personal and payroll checks?
Checks may be cashed at the ID/Dining Card Office on the first floor of the Hunt College Union.
Can I cash checks other than my own personal checks and College payroll checks?
We cash College at Oneonta refund checks, personal checks and off-campus paychecks.
Is there a check cashing limit?
Personal checks - up to $150 per day.
College refund checks - up to $350 per day.
College payroll checks are unlimited.
Off campus paychecks - up to $150.
Where can I find an ATM?
Two ATM's are located in the dining area just off the lobby at the Hunt College Union. There are no transaction charges other than those assessed by your own bank.
Dragon Dollars
What is the difference between Dragon Dollars and Declining Balance dollars?
Declining Balance
Dragon Dollars
What can I use Dragon Dollars for?
• To purchase textbooks, clothing, copies and gifts from the Red Dragon Bookstore
• Purchase copies, stamps, or shipping materials at The Shipping Room
• Pay a phone bill at Telecommunications
• Make Heath Center purchases, including copy of chart, medication / immunizations, durable medical equipment (air splint), and key deposit
• Purchase items at the Mills Marketplace
• Make copies at the Milne Library
• Buy food in any dining facility
• Pay parking fees/fines at University Police
• Purchase additional print quota at the Help Desk
• Pay for Outdoor Resource Center events
• Purchase CUAC sponsored event tickets
• Purchase snacks and soda from vending machines
• Purchases at participating off-campus food merchants and restaurants.
If I have money in a Dragon Dollar account, can I get my money back?
Yes. If you have a balance in your account, you may receive a refund at the end of the semester or upon separation from the college. You need to provide a written request to the ID/Dining Card Office at the Hunt College Union or to oas@oneonta.edu. The written request must include your name, A00 number, home address, balance to be refunded, and your signature. If submitting via email, the request must be sent from your College at Oneonta email account. Balances not requested within 90 days after separation from the College will be forfeited.
Can I use my Dragon Dollars downtown?
Yes. You are able to use Dragon Dollars to make purchases at participating Oneonta restaurants and food merchants.
Should I use my Dragon Dollars or Declining Balance account for food on campus?
You should always use Declining Balance dollars first, because food is not taxed when it is purchased with Declining Balance dollars. Card readers are programmed to look for Declining Balance dollars first, and then Dragon Dollars if your Declining Balance dollars are exhausted.
How can I find my current balance in my Dragon Dollar account?
Visit any dining hall cashier, the card swipe machine located next to the ATM's in the dining area in the Hunt College Union, or go online to http://EZadd.oneonta.edu.
How can I add money to my Dragon Dollars account?
You can use the EZadd service, visit the ID/Dining Card Office located on the first floor of the Hunt College Union, or call (607) 436-3367.
Dining
What is the difference between UNLIMITED DINING and ON THE GO dining halls?
ON THE GO halls (Mills Food Court, Mills Marketplace, Jazzman's Cafe, and Yella's) allow you to purchase food on a per item basis.
UNLIMITED dining halls (Hulbert, Wilsbach and the Br@in Cafe) offer unlimited dining and a set door price is charged.
Where can I get dining hall hours of operation and weekly menus?
Visit us online at http://dining.oneonta.edu.
Can I use Dragon Dollars in the dining halls?
Yes, but that would generally not be in your best interest because Dragon Dollars are taxable. If purchasing with Dragon Dollars you need to inform the cashier.
What happens if I have money left at the end of the semester in a declining balance account?
Your balance can be carried over from fall to spring semester if you return as a student in the spring semester. Balances do not carry over from spring to fall due to NY State tax regulations.
Who do I call if I have a question about dining services?
Call the Dining Services Office located in the Hunt College Union at (607) 436-2449.
How can a visitor eat on campus?
All UNLIMITED dining plans include 3 guest passes per year. If you have an ON THE GO plan, you may purchase items for your guest. Cash is accepted at all dining facilities on campus.
If I am a Commuter student, what are my dining options?
Commuters may select a $250, $500, $750 or $1000 dining plan on their College bills or go directly to the ID/Dining Card Office to establish an account with any amount. Commuters may also choose from any of our five UNLIMITED dining or ON THE GO (Declining Balance) residential dining plans.
How can I find my current balance in my Dragon Dollar or Declining Balance account?
Visit any dining hall cashier, the card swipe machine located next to the ATM's in the Dining Area in the Hunt College Union, or go online to http://EZadd.oneonta.edu.
Declining Balance
What is the difference between Declining Balance and Dragon Dollars?
Declining Balance
Dragon Dollars
Where can I use my Declining Balance dollars?
Declining Balance dollars may be used in all dining facilities, Mills Marketplace, and vending machines.
Can I use my Declining Balance dollars downtown?
Declining Balance dollars may only be used on campus.
Should I use Dragon Dollars or my Declining Balance dollars for food?
You should always use Declining Balance dollars first, because food is not taxed when it is purchased with Declining Balance dollars. Card readers are pre programmed to look for Declining Balance dollars first, and then Dragon Dollars if your Declining Balance dollars are exhausted.
How can I find my current balance in my Declining Balance account?
Go to any dining hall cashier, utilize the card swipe machine located next to the ATM's in the dining area in the Hunt College Union, or visit us online at http://EZadd.oneonta.edu.
How can I add money to my Declining Balance account?
You can use the EZadd service, visit the ID/Dining Card Office located on the first floor of the Hunt College Union, or call (607) 436-3367.
If I have money in a Declining Balance account, can I get my money back?
No, Declining Balance dollars are carried over from the fall to spring semester provided the student returns for spring. Remaining Declining Balance dollars are NON-refundable according to NY State tax regulations.
College Camp
What is the College Camp?
An educational/recreational facility located on 276 acres of property near campus.
Where is it located?
It is a mile and a half hike from campus. You can go to http://collegecamp.oneonta.edu to get directions.
How can I get there if I don't want to walk that far?
Ride a bike? Ask a friend with a car to drive you or call a taxi company.
What kinds of activities are available at Camp?
You can picnic, hike, play basketball, snowshoe, cross-country ski, and fish in the pond. Programs related to the Challenge Course and the Observatory are also available. The lodge may be reserved by student groups.
Can I camp on College Camp grounds?
Yes, to utilize one of the Camp lean-tos, you must obtain a camping permit from Snapper Petta at the Outdoor Resource Center in Hulbert Hall at (607) 436-3455. Camping equipment is available for students for a minimal charge.
What does it cost to camp at College Camp?
Nothing if you are a registered student, but you may need to pay a refundable $25 security deposit to reserve the lodge.
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EZadd
What is EZadd?
This convenient web service provides 24 hour access to Dragon Dollar and Declining Balance accounts. Register today at http://EZadd.oneonta.edu and you will be able to view your account histories, deposit money, deactivate card services due to a lost or stolen card, and much more...
What can I do with an EZadd account?
• Deposit money in your Dragon Dollar or Declining Balance account
• Review and print account history
• Control your password
• Check your account balance
• Deactivate card services due to lost card
"How can I register to use the EZadd site?
Go to http://EZadd.oneonta.edu, click on
“ Not Registered? Click here to sign up!” You will need your College ID (A00) number. Enter the A00 number, first and last names, email address, a password, password hint and click submit. An email confirmation will be sent to you.
Is there a charge to use EZadd?
No.
Who can I call if I have problems with the EZadd site?
A staff member in the ID/Dining Card Office located on the first floor of the Hunt College Union can assist you. Call (607) 436-3367.
Vending Machines
Where are machines located?
There are beverage and snack / candy machines in every residence hall and in many academic and administrative buildings.
Can I use Dragon Dollars as well as Declining Balance dollars for vending?
Yes. You may use either. The machines are set to take Declining Balance first. If Declining Balance is depleted, the system will charge your purchase to your Dragon Dollar balance.
How can I request a refund?
Call the Vending Hot Line (607) 436-2331 and clearly leave the following information:
• The location of the vending machine that did not serve you well
• The type of machine, ‘Coke’, snack, water, juice, etc.
• The amount of money that was lost
• Your name
• The address to send the refund to
• Your phone number
How can I report other vending machine problems?
Call (607) 436-2331.
Red Dragon Bookstore
Where can I get Bookstore hours of operation?
Regular hours are Monday - Friday, 8 a.m. - 5 p.m. and Saturdays Noon - 4 p.m. when classes are in sesson.
Summer hours are Monday - Friday, 8:00 a.m. - 4:00 p.m.
Visit us at http://reddragonbooks.oneonta.edu for more information.
Can I get a refund on a textbook or merchandise purchase?
All returns must be accompanied by cash register receipt
When does the Bookstore have sales?
The bookstore has monthly sales which are advertised in the State Times as well as on campus table tents and flyers. Moonlight Madness takes place one evening in November.
What kinds of special services does the Bookstore offer?
Gift-wrapping, gift cards, stamps, lamination, color copies and electronics Special orders are always welcome.
Why do some textbooks cost more than $100 each?
On average, 65.8% of the sticker price on new textbooks sold in the College Bookstore goes back to the publisher, to cover development of the book and normal business expenses. The author receives about 11.8% in royalties. The freight company that shipped the book gets 1%.
The remaining balance goes towards Red Dragon Bookstore staff wages and benefits; insurance and taxes, electricity, heat, water and air conditioning; checkout systems; shelving; office and storage equipment; security; rent payments; cleaning and repairs; supplies; credit card fees; shopping bags; and other expenses. Any profit received is returned to the College at Oneonta in the form of scholarships, program accounts and more.
Are there ways I can save money on my textbooks?
Yes! Here are some suggestions:
• When available, buy used textbooks. However, quantities may be limited and they sell out fast, so shop the Bookstore as early as possible. Used copies are not available for new editions, workbooks, or most customized items.
• If you have a choice between buying a textbook package with a study guide or other items or just the textbook alone, make sure you need the extra items before buying the package. Publishing companies create packages as a great value for students, but if you don't need all the items, you can save more by buying only the textbook if it's available by itself.
• Be cautious about buying books on the web. Some online sellers promise huge discounts that don't actually exist. Be sure to compare prices for each book, and don't forget to add in shipping fees and possible sales tax. Online sellers may not be able to ship your books for weeks or may send the wrong edition. If you make a purchasing error, you may not be able to return the book for a refund.
• At the end of the term, you may be able to recover part of the purchase cost of your textbooks by selling those you no longer need back to the bookstore. Check with the Bookstore's buyback program to see which of your books are eligible for cash.
• Keep a close eye on your textbooks. Theft of textbooks is on the rise nationwide. Thieves target books to resell. Don't leave your books unattended, even in places like the library. If your books are stolen, report the theft immediately. Mark your books in an inconspicuous place so you can identify them as yours.
• The Red Dragon Bookstore is now offering eBooks. Currently there are eight textbook titles available. eBooks are less expensive than used textbooks. However, they may not be sold back to the store at the end of the semester.
Shipping Room
What is The Shipping Room?How will I find out if I receive a package?
The Shipping Room will send you an email to the preferred email address that you have provided the College.
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